Customer Service - Newmark

Customer Service

Our team understands that good tenant relationships often lead to successful lease renewals, which is imperative in today's market.

Overview

From building employees to service contractors and other vendors, Newmark stresses the importance of providing first-class service to each tenant through:

  • Building tenant relationships

  • Conducting exit interviews

  • Distributing tenant gifts

  • Understanding a tenant's organizational structure

  • Organizing tenant events

  • On-site communication programs


Our Services

We also employ trained maintenance technicians who are available for a number of contracted services, including:

  • General tenant maintenance

  • Heating and air conditioning

  • Electrical

  • Locksmithing

  • Plumbing

By leveraging our purchasing power for goods and services, as well as on-site technicians, we are able to pass along our savings to our clients. We have negotiated non-exclusive national contracts for a broad range of goods and services, delivering preferred pricing for our clients.

For information contact

Richard Holden

President of Property Management

Chris Prather, RPA

Executive Vice President, Property Management Operations

Gregory Bond, RPA®, CCIM®, CPM®

Senior Vice President,Property Management

Ryan Cox

Vice President, Property Management

Natalie Cico

Senior Vice President,Property Management

Eduardo Delgado

Vice President, Property Management

Rocky DeLuca, LEED GA

Associate Vice President, Property Management

Steve Dicke, RPA, FMA

Vice President, Property Management

Carol Driver, LEED GA

Vice President, Property Management

Matt Duthie, RPA

Senior Vice President, Property Management

Marci Embree

Vice President, Property Management

Kimberly Harvey, CPM, RPA

Vice President, Property Management

Jennifer Heede

Vice President, Property Management

Susan Hinderliter, CPM

Vice President, Property Management

Tera Hoffmann

Associate Vice President, Property Management

Andrew Hopkins, RPA

Vice President, Property Management

Jaclyn Karcher

‪Associate Vice President, Property Management

Meaghan Levy, CPM, CCIM

Vice President,Property Management

Hai Ly, RPA, LEED GA

Associate Vice President, Property Management

John Malloy

Executive Managing Director, Wisconsin Market Leader

Alexis Matt

Vice President,Property Management

Andrea McGowan

Senior Vice President, Property Management

Jasmine Porter

Vice President, Property Management, Texas

Kelly Rak

Associate Vice President, Property Management

Jason Richardson, RPA

Associate Vice President, Property Management

Judith Simon

Associate Vice President, Property Management, Cleveland